Privacy Policy

Last updated: February 2026

Introduction

PublicAdjustHQ ("we," "our," or "us") operates the PublicAdjustHQ website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using the site, you consent to the practices described in this policy.

Information We Collect

Information You Provide

We may collect information you voluntarily provide to us when you:

  • Submit a contact form (name, email address, message content)
  • Submit a lead capture form (name, phone number, email address, ZIP code, damage type, description)
  • Communicate with us via email

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect to:

  • Respond to your contact form inquiries
  • Connect you with public adjusters in your area when you submit a claim review request
  • Improve our website content and user experience
  • Analyze website traffic and usage patterns
  • Prevent spam and fraudulent submissions
  • Comply with legal obligations

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activity. These include:

  • Essential cookies: Required for the website to function properly (session management, security).
  • Analytics cookies: We may use Google Analytics to understand how visitors interact with our site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Lead submissions: When you submit a claim review request, your contact information and claim details may be shared with licensed public adjusters who serve your area so they can contact you about your claim.
  • Service providers: We may share information with third-party service providers who assist us in operating the website, sending emails, or analyzing data. These providers are contractually required to protect your information.
  • Legal requirements: We may disclose information when required by law, court order, or government request.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form messages are retained for up to 12 months. Lead submissions are retained for up to 24 months.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website contains links to third-party websites, including public adjuster firm websites and state department of insurance websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us: